Job Overview
Job Description
SALES & OWNER RELATIONS EXECUTIVE
RESPONSIBILITIES
• Take over qualified property management leads and manage through closing phase Build and maintain strong relationships with real estate agents and business partners
• Prepare, analyse, and fully understand ROl projections and performance estimates
• Clearly explain ROl calculations and assumptions to prospective owners
• Meet prospective owners and conduct structured property visits and assessments
• Drive new properties' onboarding process and ensure timelines are respected
Coordinate closely with Legal, Purchasing, Accounting, Operations and Revenue teams
• Ensure contracts, documentation, and system setups are completed on time
Act as main point of contact for assigned owners, building trust-based relationships
• Coordinate all owner requests and follow-ups with the internal teams
• Ensure owners receive regular updates on property performance and happenings
• Present monthly financial reports to owners, addressing questions as needed
• Monitor owner satisfaction, identify early risks, and act proactively to support retention
• Coordinate property termination processes professionally with other departments
• Maintain a high level of professionalism for all owners, partners, and any interactions
• Collaborate with the Sales department and support the Sales Manager with daily tasks
SKILLS & QUALIFICATIONS
Background in real estate or villa management with good knowledge of Bali market
• Mentally strong and resilient person, able to handle pressure and difficult situations
• Confident and assertive, able to set boundaries and say no when required
• Strong commercial mindset with solid sales and negotiation skills
• Excellent client relationship and conflict management skills
• Able to fully understand, adopt, and consistently apply company processes
• Highly organised, fast, and able to multitask efficiently
• Strong follow-up and coordination skills, with good logic and prioritisation
• Flexible and mobile, comfortable with frequent meetings and site visits around Bali
• Perfect professional appearance and behaviour at all times
• Fully fluent in English; and French speaking is a strong plus
• Proficient in Microsoft Office (Word, Excel, PowerPoint presentations)
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